You will also need hanging file racks (single or double front-to-back hanging file rails) which fit perpendicularly on the two hang rails. To file front to back, you need two hangrails, one in the front and one in the back of the drawer. Return to Top How do I change from side to side filing to front to back filing? If the slots are rectangular in shape, Please contact Customer Support at 1-80 Option 6. Next, look at the slots on the side of the drawer that the rails fit into, if they are shaped like a "lower case b" or a "lower case d', you will select a "new style' hangrail. The cabinet should measure 30, 36 or 42 inches. Lateral file hangrails are ordered by the outside width of the cabinet from side to side. To be set up as tax exempt, please contact Customer Support at 1-80 Option 6 if you have any questions Return to Top How do I order the correct hangrail for a lateral file cabinet? Return to Top How do I get set up as a tax exempt customer? Please see below or contact Customer Support at 1-80 Option 6 to be set up as tax exempt. Sales tax is calculated based upon your delivery address and our requirement to collect sales tax for your ship to location. Return to Top Will I be charged sales tax? (Please note that USPS delivery times are ESTIMATES and are not guaranteed by USPS). Accessory orders processed after 3 PM Eastern Time will be sent the next business day. Expedited accessory orders confirmed prior to 3 PM Eastern Time will be processed on the same day ordered. Return to Top When will my order ship?Īll key orders will be sent the next business day. All will have tracking available for your shipment. USPS Key standard shipping (1-4 keys) is $3.50, USPS First Class Package, USPS Priority Mail, FedEx Ground, FedEx 2nd Day and FedEx Standard Overnight. Return to Top What are my shipping options? USPS shipments usually take 4 - 6 business days to arrive. USPS Priority Mail, FedEx Ground, FedEx 2 Day, FedEx Standard Overnight offer tracking numbers. USPS Key Standard Shipping and USPS First Class Package DO NOT offer tracking. We use two shipping carriers, United States Postal Service (USPS) and FedEx. Return to Top I ordered a key and haven't received it? Our lock kits ordered on the website come randomly keyed, but you can order multiple locks with the same key codes by contacting Customer Support at 1-80 Option 6. Return to Top Can I get locks keyed the same? HF23BX (Black) Laminate/Veneer Wood Casegoods and HF23CX (Chrome) Metal Casegoods, will fit lateral files, storage cabinets, pedestals, desks and overhead cabinets. We offer three HON lock core replacement kits. Return to Top Where do I find a new lock? If there is no letter with the numbers, please contact Customer Support at 1-80 Option 6 for further assistance. If you are looking for a key code ending with "R", the "E" key is now the current substitute, i.e., if looking for a 123R, you will order 123E. HON key codes are usually 3 digits with a letter before or after the numbers i.e. You can only find the replacement key code on the face of the lock. If you do not have a HON account, you will need to contact your local HON dealer to place an order by PO. If you already have an open account with The HON Company, you may contact them through normal channels to place a PO. We do not take purchase orders, as we are a credit card only site. How do I change from side to side filing to front to back filing?.How do I order the correct hangrail for a lateral file cabinet?. How do I get set up as a tax exempt customer?.I ordered a key and haven't received it?.
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